Wycombe Dental Clinic – Last updated April 2026
Who We Are
Wycombe Dental Clinic, 264 Desborough Road, High Wycombe, HP11 2QR. Phone: 01494 465241. Email: Wycombedentalclinic@outlook.com. We are a data controller under the UK GDPR and Data Protection Act 2018.
What We Collect
- Name, date of birth, address, phone number, and email
- NHS number where applicable
- Medical and dental history, clinical notes, X-rays, and photographs
- Payment and billing information
- Data submitted through our website contact form
- Website usage data and cookies
Why We Use Your Data
- To provide dental treatment and manage your care
- To book and confirm appointments
- To process payments
- To respond to your enquiries
- To meet legal and regulatory obligations
- To refer you to specialists when needed
Lawful Basis
We process your data based on: your consent, performance of a contract for treatment, compliance with legal obligations (e.g. maintaining clinical records), our legitimate interests in running the practice, and to protect vital interests in emergencies.
Who We Share Data With
We may share your data with: NHS bodies, other dental or medical practitioners you are referred to, dental laboratories, the CQC, GDC, HMRC, payment processors, and IT providers who support our systems. All third parties operate under appropriate agreements. We never sell your data.
How Long We Keep Your Data
- Adult records: minimum 10 years after last treatment
- Children’s records: until age 25 or 10 years after last treatment, whichever is longer
- Financial records: 7 years
- Website enquiries: 12 months unless a patient relationship begins
Your Rights
You can request access to, correction of, or deletion of your data. You can also restrict or object to processing, request data portability, or withdraw consent at any time. Contact us at Wycombedentalclinic@outlook.com or 01494 465241.
Data Security
We use secure electronic systems with access controls, train staff on data protection, and store paper records securely. If a breach poses a high risk to you, we will notify you and the ICO within 72 hours.
Cookies
Our website uses essential cookies for functionality, analytics cookies to understand site usage, and marketing cookies including the Facebook Pixel. You can manage cookies through your browser settings.
Complaints
If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk or 0303 123 1113.